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How to Avoid Hiring the Wrong Window Cleaning Company

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Clean windows are a great way to brighten up your home, showcase your business and even improve your mood. But finding the right window cleaning company can feel like a daunting task. You don’t want to end up with streaks, damage, or worse…a company that disappears with your money.

Here’s how to avoid hiring the wrong window cleaning company and ensure sparkling, streak-free windows

Research and Recommendations

Online Reviews

Check websites like Yelp, Google Reviews, and Angie’s List for customer feedback. Look for consistent positive reviews and steer clear of companies with numerous complaints.

Word of Mouth

Ask friends, family, and neighbors for recommendations. Personal experience is often the most reliable source.

Professional Organizations

Check if the company is a member of professional organizations like the Window Cleaning Association or the International Window Cleaning Association. This indicates a commitment to industry standards and ethical practices.

Get Detailed Quotes and Contracts

Don’t Settle for Estimates

You should require that any company you are considering, send you a detailed and itemized quote for the services you’re seeking, the pricing and any other fees associated with the work.

Clear Contracts

It’s always a good idea to obtain a written contract for the work to be performed. Why? That’s because a good written contract will clearly specify the scope of work, turnaround time, terms of payment and warranty and/or insurance information, if applicable.

Compare Quotes

It’s also wise to get quotes from multiple companies to compare pricing, services, and overall value. Don’t just choose the cheapest option – quality and reliability matter more.

Check Qualifications and Insurance

Experience

Ask about the company’s experience and the qualifications of their cleaners. Look for experience with different types of windows (single-pane, multi-pane, skylights, etc.) and a commitment to ongoing training.

Insurance

It’s a good idea to verify that the window cleaning company you are considering carries general liability insurance and workers’ compensation insurance. In this way, you can be assured that you are financially protected from potential accidents or property damage.

Licensing

Confirm whether your state, city or town requires window cleaners to be licensed.

Ask the Right Questions

Cleaning Methods

Ask about their cleaning methods and solutions. Do they use environmentally friendly products? Are they comfortable cleaning hard-to-reach windows or high-rises?

Equipment

Inquire about the equipment they use. Are they using high-quality squeegees, brushes, and water-fed poles?

Communication

Ask how they handle communication. Can you reach someone easily if you need to adjust the schedule or address an issue?

Trust Your Gut

Professionalism

Pay attention to how the company communicates with you. Are they responsive, polite, and professional? Do they take time to understand your needs and answer your questions?

Appearance

Consider the appearance of the company’s website, social media presence, and staff. A well-presented company often reflects a professional approach to their work.

Red Flags to Watch Out For

Unusually Low Prices

Be wary of companies that offer dramatically lower prices compared to their competitors. This could indicate a lack of quality or potential shortcuts.

High-Pressure Sales Tactics

Avoid going with companies that pressure you into a decision or use aggressive sales tactics that make you feel uncomfortable.

Lack of Transparency

If a company is hesitant to provide detailed quotes, contracts, or insurance information, it’s time to move on.

Hiring a window cleaning company should be a straightforward process. By following these steps, you can avoid common pitfalls and find a reliable, trustworthy company that will deliver sparkling clean windows and peace of mind. Remember, the right company will be your partner in ensuring your windows are looking their best.

If you would like to learn more about how to avoid hiring the wrong window cleaning company, contact our trustworthy window cleaning team today.

 

5 Questions You Should Ask Before Hiring a Professional Window Cleaning Company

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Are you thinking about hiring a local window cleaning company? Well, that’s one step in the right direction in terms of improving the curb appeal of you home and the longevity of your windows.

That said, there are definitely a number of questions you should ask of any prospective window cleaning company before you hire them. Why? That’s because without asking the right questions up front, you won’t really know if you’re about to hire a window cleaning company who is reliable, excellent at what they do and perhaps most importantly, honest.

So, without further ado, here are 6 questions we think you should ask window cleaning companies to determine if they are the best fit for you.

Are They Insured?

This one may seem pretty obvious, but you’d be surprised how many people won’t think to ask this very important question. Why? If, during the course of cleaning your windows, your property is damaged, or a window cleaning technician is injured, you can avoid a costly surprise when the professional window cleaning company you hire, has liability insurance coverage. In fact, ClearPro not only carries $2 million in general liability coverage, but we also have 2 riders that insure against property damage from us moving things and against any property damage, should it occur, from the work we perform.

Are their Window Cleaning Technicians Background Checked and Bonded?

It matters who you let onto your property and interact with. That is why you should always ask whether the technicians of any window cleaning companies you are considering, have had their backgrounds checked and covered by a dishonesty bond. At ClearPro, we only hire technicians who have been background checked and we also have each bonded for up to $10,000. That way, you can have feel at ease knowing that you’ve done your due diligence.

Do they have Excellent Reviews?

Google (BBB, Yelp and other social media channels) reviews are a convenient way to help determine whether or not the window cleaning company you are considering hiring is good or bad. If they don’t have any reviews, then they may be a new company or perhaps changed their company name to avoid being found out as less than reliable/desirable.

How Long Have They Been in Business?

Generally speaking, most people feel more comfortable knowing that a company they’ve hired, has been around for a long time. For example, if you are considering 2 window cleaning companies, who both have about the same number of 5-star Google reviews, but one has been around for 20 years and the other just 1 year, many people would feel more comfortable hiring the 20 year old company. This off course assumes that both companies have a great reputation (reviews) as well.

Do They Have a Satisfaction Guarantee?

It’s important to ask if the window company you are considering guarantees their work. That’s because if they do a rushed job such that your windows have streaks, you want to know that they will make it right. At ClearPro, all of our work is backed by a 100% Satisfaction Guarantee.

We Make Hiring Professional Window Cleaners Easy

When it comes to hiring someone to clean your windows, ClearPro makes it easy. We will be more than happy to answer all of the above questions and more.

If you need a professional window cleaning company in the North Phoenix, Scottsdale area to clean your home or business’ windows, call the pros at ClearPro today.