Clean windows are a great way to brighten up your home, showcase your business and even improve your mood. But finding the right window cleaning company can feel like a daunting task. You don’t want to end up with streaks, damage, or worse…a company that disappears with your money.

Here’s how to avoid hiring the wrong window cleaning company and ensure sparkling, streak-free windows

Research and Recommendations

Online Reviews

Check websites like Yelp, Google Reviews, and Angie’s List for customer feedback. Look for consistent positive reviews and steer clear of companies with numerous complaints.

Word of Mouth

Ask friends, family, and neighbors for recommendations. Personal experience is often the most reliable source.

Professional Organizations

Check if the company is a member of professional organizations like the Window Cleaning Association or the International Window Cleaning Association. This indicates a commitment to industry standards and ethical practices.

Get Detailed Quotes and Contracts

Don’t Settle for Estimates

You should require that any company you are considering, send you a detailed and itemized quote for the services you’re seeking, the pricing and any other fees associated with the work.

Clear Contracts

It’s always a good idea to obtain a written contract for the work to be performed. Why? That’s because a good written contract will clearly specify the scope of work, turnaround time, terms of payment and warranty and/or insurance information, if applicable.

Compare Quotes

It’s also wise to get quotes from multiple companies to compare pricing, services, and overall value. Don’t just choose the cheapest option – quality and reliability matter more.

Check Qualifications and Insurance

Experience

Ask about the company’s experience and the qualifications of their cleaners. Look for experience with different types of windows (single-pane, multi-pane, skylights, etc.) and a commitment to ongoing training.

Insurance

It’s a good idea to verify that the window cleaning company you are considering carries general liability insurance and workers’ compensation insurance. In this way, you can be assured that you are financially protected from potential accidents or property damage.

Licensing

Confirm whether your state, city or town requires window cleaners to be licensed.

Ask the Right Questions

Cleaning Methods

Ask about their cleaning methods and solutions. Do they use environmentally friendly products? Are they comfortable cleaning hard-to-reach windows or high-rises?

Equipment

Inquire about the equipment they use. Are they using high-quality squeegees, brushes, and water-fed poles?

Communication

Ask how they handle communication. Can you reach someone easily if you need to adjust the schedule or address an issue?

Trust Your Gut

Professionalism

Pay attention to how the company communicates with you. Are they responsive, polite, and professional? Do they take time to understand your needs and answer your questions?

Appearance

Consider the appearance of the company’s website, social media presence, and staff. A well-presented company often reflects a professional approach to their work.

Red Flags to Watch Out For

Unusually Low Prices

Be wary of companies that offer dramatically lower prices compared to their competitors. This could indicate a lack of quality or potential shortcuts.

High-Pressure Sales Tactics

Avoid going with companies that pressure you into a decision or use aggressive sales tactics that make you feel uncomfortable.

Lack of Transparency

If a company is hesitant to provide detailed quotes, contracts, or insurance information, it’s time to move on.

Hiring a window cleaning company should be a straightforward process. By following these steps, you can avoid common pitfalls and find a reliable, trustworthy company that will deliver sparkling clean windows and peace of mind. Remember, the right company will be your partner in ensuring your windows are looking their best.

If you would like to learn more about how to avoid hiring the wrong window cleaning company, contact our trustworthy window cleaning team today.